Last Updated, July 12, 2018

 

PRIVACY STATEMENT

 

STERLING GLOBAL CALL CENTER INC. is committed to protecting your privacy and developing technology that gives you a powerful but secured and safe online experience. This Privacy Statement (the "Privacy Statement") applies to the STERLING GLOBAL CALL CENTER, INC. website (the "Website") and governs data collection and usage. By using the Website, you consent to the data practices described in this Privacy Statement.

 

COLLECTION OF YOUR PERSONAL INFORMATION

 

STERLING GLOBAL CALL CENTER INC. collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. STERLING GLOBAL CALL CENTER INC. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

 

There is also information about your computer hardware and software that is automatically collected by STERLING GLOBAL CALL CENTER INC. such as your IP address, browser type, domain names, access times and referring website addresses.

 

This information is used by STERLING GLOBAL CALL CENTER INC. for the operation of the Website and to delivery of the service, to maintain and improve quality of the service, and to provide general statistics regarding use of the Website.

 

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). STERLING GLOBAL CALL CENTER INC. has no obligation to monitor the Communication Services. You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. You agree to be responsible for any personally identifiable information or personally sensitive data that you disclose through the Communication Services which may be collected and used by any third party. STERLING GLOBAL CALL CENTER INC. encourages you to review the privacy statements of websites you choose to link to from the Website so that you can understand how these websites collect, use and share your information. STERLING GLOBAL CALL CENTER INC. is not responsible for the privacy statements or other content on websites outside of the Website and other websites operated by STERLING GLOBAL CALL CENTER INC.

 

 

USE OF YOUR PERSONAL INFORMATION

 

The personal information gathered by STERLING GLOBAL CALL CENTER INC. about you is used to operate the Website and deliver the services you have requested. STERLING GLOBAL CALL CENTER INC. also uses your personally identifiable information to inform you of other products or services available from STERLING GLOBAL CALL CENTER INC., its affiliates, subsidiaries and partners. From time to time, STERLING GLOBAL CALL CENTER INC. may also contact you to participate in surveys on your opinion of current services or of potential new services that may be offered by STERLING GLOBAL CALL CENTER INC., its affiliates, subsidiaries or partners. Your participation in the survey is optional and not a condition for the continued use or access to the Website.

 

STERLING GLOBAL CALL CENTER INC. does not sell, rent or lease its customer lists to third parties. STERLING GLOBAL CALL CENTER INC. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

 

In addition, STERLING GLOBAL CALL CENTER INC. may share data with its affiliates, subsidiaries and trusted partners that help STERLING GLOBAL CALL CENTER INC. in delivering the services to you, or to help STERLING GLOBAL CALL CENTER INC. in performing statistical analysis, sending you email or postal mail, providing customer support or arrangement for deliveries. All such affiliates, subsidiaries or partners are prohibited from using your personal information except to provide these services to STERLING GLOBAL CALL CENTER INC., and are required to maintain the confidentiality of your information, unless you have entered into an agreement with such affiliate, subsidiary or partner that would directly allow them to use and disclose your personally identifiable information.

 

STERLING GLOBAL CALL CENTER INC. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

 

STERLING GLOBAL CALL CENTER INC. keeps track of your surfing and browsing of the Website and its linked sites, essentially logging information about the sections and web pages that you visit and the actions you undertake.

 

STERLING GLOBAL CALL CENTER INC. monitors these connections in order to determine what STERLING GLOBAL CALL CENTER INC. services are most popular and use this data to deliver customized content and advertising within the Website to customers whose behavior indicates that they are interested in a particular subject area.

 

Generally, STERLING GLOBAL CALL CENTER INC. monitors your browsing behavior to give you – the customer - the most efficient service that STERLING GLOBAL CALL CENTER INC. can provide. The foregoing notwithstanding, STERLING GLOBAL CALL CENTER INC. can (and you authorize us to) disclose any information about you to private entities, law enforcement agencies or government officials, as STERLING GLOBAL CALL CENTER INC., in its sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law, regulation, legal process or governmental request, or to protect the security of other users of the Website, or the public.

 

 

USE OF COOKIES

 

The Website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time by informing the web server that you have returned to a specific page. For example, if you personalize the Website pages, or register with the Website linked sites or services, a cookie helps the Website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the Website features that you customized.

 

You can accept or decline cookies by modifying your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website or the linked sites you visit.

 

SECURITY OF YOUR PERSONAL INFORMATION

 

STERLING GLOBAL CALL CENTER INC. secures your personal information from unauthorized access, use or disclosure. STERLING GLOBAL CALL CENTER INC. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

CHANGES TO THIS PRIVACY STATEMENT

 

STERLING GLOBAL CALL CENTER INC. may amend this Privacy Statement at any time in its sole discretion. Any amendments or modifications to this Privacy Statement shall be posted in the Website. It is your duty and responsibility to keep yourself informed of such amendments. Further, your use of the Website after the effective date of any such amendments constitutes your agreement to comply and be bound by such amendments.

 

CONTACT INFORMATION

For any questions and/or concerns about this Privacy Policy, please contact:

The Data Protection Officer

Sterling Global Call Center, Inc.

15th Floor, Raffles Corporate Center, Emerald Avenue, Pasig NCR 1600

Telephone No. +63 (2) 916-8888

Email Address: dataprivacyoffice@sterlingglobal.com