Sterling Global Call Center is fast becoming an in-demand outsource contact service provider in the Philippines servicing both local and foreign clients. Our objective is to provide the most comprehensive and reliable customized service available in the industry today.

Since opening our doors in September 2003, we have developed programs for the mortgage industry as well as insurance, research & survey and food delivery service. We have inbound, outbound and blended capabilities. With 400 seats and growing, running 24 hours a day, 7 days a week, we are able to maximize our efforts to service each client as if they are our only client. We provide solutions to create, facilitate, enhance and optimize profitable relationships for our clients and the customers they serve.

Our core competency comes from sixty years of customer management experience through our affiliate, Sterling Paper Products Enterprises, Inc. Sterling Paper is a multi-awarded company known for its quality paper products.

We only utilize the latest in call center technology and employ highly skilled, multi-lingual individuals in accordance with the internationally accepted standards. Our staff is thoroughly trained in our client’s industries to ensure the quality of our service is world class. Helping our clients communicate more effectively, maximize the value of their customer relationships and drive greater revenue from each transaction is something that we do daily.

Sterling Global… Stable, Experienced and Results Driven

Established in 2003, Sterling Global Call Center (Sterling Global) is an international telemarketing and customer service organization capable of serving the domestic and global business community from its base in Manila, Philippines.

The Company has complete inbound, outbound and blended call center capabilities.  It uses predictive dialers, digital recording and customer management software to manage campaigns.

Sterling Global is based in Manila Philippines with support operations in Los Angeles California.  The call center occupies the 5th, 15th , 20th & 35th floor of the 35 story “gold” Raffles Center in the heart of Ortigas Center, the newest business and commercial hub of Manila.  [ read more ]